Comprehensive Solutions for your Customer Engagement Needs

We provide actionable insights for continuous business performance improvement and make a difference with providing innovative, simplified communication solutions.

Founded in 2000, Microtel Technology has been in the forefront in developing and providing innovative solutions to businesses’ Customer Engagement needs.

Being in the industry for 20 years, Microtel specializes in providing end to end Customer Engagement solution with Contact Center Solutions integrated to the Case Management / Backend business systems like CRM, Appointment Management System and etc.

With over 2000 agent seats across Singapore and Malaysia in various sectors such as Public Service Provider, Government, Healthcare, BPOs and more.

Our Story

Our Vision

To be the leading, one stop business communication solution and service provider in Asia.

Companies we have helped

Customer References

Microtel Technology’s Recognitions

Awards and Recognitions

Be our partner

Microtel offers attractive and a wide array of solutions to our prospective partners. Our Partners program is easy and viable, enabling prospective partners to address your customer needs.

Book your free consultation with us

Book a free consultation to explore the right customer engagement solution suited for your business communication needs.

Let’s stay connected!

Our Locations


100G Pasir Panjang Road, #06-06 Interlocal Centre, Singapore 118523.

Tel: 65 -6376 2149
Fax: 65 -6376 2146


Unit 02-03 to 02-05, Level 2, Tower B, Vertical Business Suite, Avenue 3, Bangsar South, No 8, Jalan Kerinchi, 59200 Kuala Lumpur.

Tel: 603 -7610 2600
Fax: 603 -7610 2626


11 Bis Phan Ngu, Da Kao Ward, District 1, Ho Chi Minh City, Vietnam

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