“Build Higher Standards for Your Contact Centers Today”.
Microtel Technology and Ameyo are the proud Showcase Partners of the National Contact Center Conference (NCCC) 2018. Last year’s astounding success of the National Contact Center Conference (NCCC) 2017 has brought us back with more interesting topics and presentations.
At this event, participants will be a part of the Launch of ISO 18295:2017 (Customer Contact Center Certification Scheme). New standards, specifically for Contact Centers that was just recently published under ISO International Standardization.
Participants will also be able to understand:
- The current disruptive companies and how these may affect their business.
- Airbnb’s environment that encourages innovative thinking.
- Google’s 5 top elements for creating an effective team and how to apply these to your organisation.
- Facebook‘s surprising findings on why good employees leave.
and many more interesting and useful topics that will take your business one step closer in building the best contact center environment.
Don’t miss the opportunity and come join us at the National Contact Center Conference (NCCC) 2018 on