Upcoming Event: Customer Experience Summit 2017 (CX)

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Customer Experience Summit 2017 (CX)

“Customer Experience … Expounding the Possibilities”

Microtel Technology and Collab are the proud Signature Partners of the Customer Experience Summit 2017 (CX). Last year’s astounding success of the Customer Experience (CX Summit) has brought us back with more interesting  topics and presentations from both local and international experts.

Joining us, the 2 keynote speakers that click here needs no introduction MR RON KAUFMAN, New York Times Bestselling Author Founder,UP! Also known as the World’s Leading Customer Service Keynote Speaker and MR PAUL STEWART, Speaker, Author, Consultant Founder, ON-Brand Partners.  

Presenters include:

  • Roshan Thiran
  • Anwar Jumabhoy
  • George Aveling
  • Carlos Vasconcelos 
  • Dr. Nikolai Dobberstein
  • Andy Cranshaw

Mr Carlos VasconcelosCarlos Vasconcelos

We are honored to have Mr Carlos Vasconcelos, The Senior Marketing & Business Development Leader Collab to be representing Microtel Technology and Collab. He will be presenting on the topic of AI Powered Customer Journeys and will be sharing insights on how will Artificial Intelligence benefit the contact center industry as a whole.


To find out more on Mr Carlos Vasconcelos’s topic of discussion, please visit us at our booth in Saujana Ballroom foyer for exciting updates, as we will be showcasing Collab Innovative Omni-Channel Customer Engagement Interaction Solutions.

The Saujana Hotel, Kuala Lumpur

22nd to 23rd  November 2017

8.00 a.m. to 6.00 p.m